Cookies Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies and other similar storage and access technologies (SATs) across our web and mobile platforms. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us [and supervisory authorities] if you have a complaint.

Who we are

This website is operated by DrinksBox Limited, a UK registered company that operates the DrinksBox online marketplace. The platform software is developed and licensed to DrinksBox Limited by its parent company, SKUBox Limited.

Our website

This cookie policy relates to your use of our website, www.drinksbox.com including any sub-domains, and the DrinksBox mobile application available on iOS and Android devices via the Apple App Store and Google Play Store. It explains how we use cookies and other similar storage and access technologies across our web and mobile platforms.

Throughout our website, we may provide links to our own social media pages, to the websites or social media accounts of our suppliers, and to websites operated by our logistics partners (for example, carrier tracking portals). Suppliers may also include links within their listings to their own websites, social media, product information pages or other external resources.

In addition, you may encounter links to other third-party websites from various parts of our website, including user-generated content, embedded tools, integrations, payment or verification services, or other operational partners we work with where this is necessary for platform functionality or to make additional products, information or services available to you.

These external websites are not operated or controlled by us and may also use cookies or similar technologies in accordance with their own separate policies. We are not responsible for the content, privacy practices or data handling of any third-party websites. For information on how those third parties handle your personal data and cookies, please consult their respective policies before interacting with their websites or services.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Other similar technologies (such as web beacons, tracking URLs, social media plugins and local shared objects) work in a similar way and we use the word 'cookie' here to refer to all technologies that collect information from your device.

Please see our Privacy Policy for more details on the personal data that we use on our site and your associated rights.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name	Category	Purpose	Duration	Consent or Legitimate Interest
cookie_consent	Strictly Necessary	First-party cookie, stores cookie consent preference	1 Year	Legitimate Interest
guest_token	Strictly Necessary	First-party cookie, references user's basket	13 Months	Legitimate Interest
_drinks_box_session	Strictly Necessary	First-party cookie, login session	Session	Legitimate Interest
Stripe	Strictly Necessary	Third-party cookies that facilitate payment processing	Varies	Legitimate Interest
Zendesk	Strictly Necessary	Third-party cookies that facilitates support requests	Varies	Legitimate Interest

Third party access to the cookies

Please note that third parties may also use cookies or similar technologies for their own purposes. These third parties may include, for example, analytics providers, advertising networks, embedded service providers, payment or verification partners. Any cookies placed by these third parties are controlled by them, not by DrinksBox, and are usually analytical, performance or targeting cookies. Their use of cookies is governed by their own cookie and privacy policies.

How to turn off all cookies and the consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. The steps for changing your settings for the most widespread browsers are set out in the links below.

If you do this, please be aware that you may lose some of the functionality of our website.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

You can also choose which analytical, functionality and targeting cookies we can set by clicking here: Cookie Settings

You can also choose to reject targeting cookies in the cookie banner.